Legal
Privacy Policy
Last updated: March 14, 2026
π Your Privacy Matters to Us
Home Direct Blinds does not sell, rent, or trade your personal information to any third party β ever. The information you share with us is used solely to provide you with our window treatment services and to communicate with you about your consultation and order.
1. Who We Are
Home Direct Blinds ("we," "us," or "our") is a window treatment company serving South Florida, including Miami-Dade, Broward, and Palm Beach counties. Our website is located at homedirectblinds.com. We can be reached at [email protected] or by phone at (786) 812-4357.
2. Information We Collect
We collect information you provide directly to us when you:
- Submit a consultation booking form (name, phone number, email address, home address, preferred appointment date and time, and optional property details)
- Subscribe to our promotional email list
- Contact us by phone, email, or WhatsApp
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and referring URL. This information is collected through standard web analytics tools (such as Google Analytics) to help us understand how visitors use our site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To schedule and confirm your free in-home consultation
- To generate a personalized window treatment estimate and send it to you by email
- To communicate with you about your appointment, order, or warranty
- To send you promotional offers and seasonal specials, if you have opted in (you may unsubscribe at any time)
- To improve our website and services based on usage patterns
- To comply with applicable laws and regulations
4. We Do Not Sell Your Information
Home Direct Blinds does not sell, rent, lease, or otherwise transfer your personal information to any third party for their marketing or commercial purposes. We will never sell your name, phone number, email address, or home address to any data broker, advertiser, or other business.
5. Information Sharing
We do not share your personal information with outside parties except in the following limited circumstances:
- Service providers: We may share information with trusted service providers who assist us in operating our website or conducting our business (for example, email delivery services), provided they agree to keep your information confidential and use it only for the services they provide to us.
- Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process (such as a court order or subpoena).
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change.
6. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. A cookie is a small text file placed on your device when you visit our site. You can control cookies through the consent banner that appears when you first visit our site, or by clicking "Cookie Preferences" in the footer at any time.
Cookie Categories We Use:
| Category | Purpose | Examples | Can Opt Out? |
|---|---|---|---|
| Necessary | Required for the site to function. Includes session management, security, and your cookie preferences. | Session cookie, consent preference | No β always active |
| Analytics | Help us understand how visitors interact with our site (page views, traffic sources, time on page). | Google Analytics (_ga, _gid) | Yes β opt out via cookie banner |
| Marketing | Used for personalized ads and remarketing. Helps us show relevant promotions to interested visitors. | Meta Pixel, Google Ads | Yes β opt out via cookie banner |
You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. To manage cookies at the browser level, consult your browser's help documentation.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. Consultation booking records are retained for up to three years for business and warranty purposes. You may request deletion of your information at any time by contacting us (see Section 10).
9. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it.
10. Your Rights & Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-out of marketing emails: You may unsubscribe from our promotional emails at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us directly.
- Cookie preferences: You may update your cookie consent choices at any time by clicking "Cookie Preferences" in the footer of our website.
π³ California Residents β CCPA Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out of Sale: We do not sell your personal information. However, if you wish to formally exercise this right, click "Decline All" in the cookie consent banner or "Cookie Preferences" in the footer.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, please contact us at [email protected] or call (786) 812-4357. We will respond to your request within 30 days.
11. Third-Party Links
Our website may contain links to third-party websites (such as Google Maps or social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Home Direct Blinds
Miami, Florida
Email: [email protected]
Phone: (786) 812-4357
WhatsApp: (786) 812-4357